Frequently Asked Questions
Frequently Asked Questions
● How does your member system work?
● Where do you ship from?
● Who is your shipping carrier?
● Can I use my own forwarder?
● How can I get a competitive shipping cost?
● How long will it take for my order to arrive?
● When do you ship the order?
● What payment methods do you accept?
● Does all products come with warranty?
By register to be one of our members, you can easily control all your account activities, including Dashboard, Orders, Reviews, Favorite, Manage Address Book, Account Settings and Message.
All orders are shipped from Shenzhen City, Guangdong Province, China.
We ship with DHL and UPS to assure you will get your goods quick and safe.
Absolutely yes, you can ask your forwarder to pick up the goods from our warehouse directly.
That is a YES as well. UPS will have a favor cost offer for package heavier than 80KG, system will count the weight itself.
Orders will be shipped mostly in 48-72 hours after payment cleared.
DHL and UPS take about 3 to 5 business days for delivery.
PayPal, Western Union and Wire(TT).
All products come with manufacturers’ warranty.